Lost in cyberspace
The growth of online distance selling has increased the need for greater consumer protection, with many governments introducing stricter penalties for fraudulent or negligent retailers, writes Carolyn Boyle
Enhanced consumer protection is the overarching objective of government initiatives, legislative programmes and court actions currently on-going in Europe and elsewhere. Their aim is to boost consumer confidence in unfamiliar commercial territories, strengthen protection against unfair practices and fraud, and ensure that consumers have all the information they need in order to transact with confidence.
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