International outsourcing has already proved successful for the banking industry, but can the legal services sector also exploit this new way of working without compromising on quality? If they plan carefully enough, says Giles Pugh
For more than 15 years, law firms have been advising clients on outsourcing. Now advances in technology mean that international outsourcing is changing law firms themselves. These changes are having a material impact both on the economics of the firms that adopt them and the quality of service they provide to their clients.
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