For more than 15 years, law firms have been advising clients on outsourcing. Now advances in technology mean that international outsourcing is changing law firms themselves. These changes are having a material impact both on the economics of the firms that adopt them and the quality of service they provide to their clients.
The advent of broadband, open systems and new applications of digital technology has recently opened up the supply of many more services to a global marketplace. As a consequence, management teams in law firms can refocus on their core activity – the practice of law. Outsourced specialists are able to provide ancillary services more cheaply, more flexibly and at a higher standard of quality than many of those managed internally.
