Law firms have to sell the talents of their people – there is no other product. It is for this very reason that leadership is such a vital factor. Leadership is about people. In an environment that depends on highly motivated individuals doing a great job for their clients and building a successful business, leadership (or lack of it) has a huge commercial impact.
Undoubtedly the best-led law firms tend to make more money, attract and keep the brightest professionals and enjoy themselves more. They are also less susceptible to peaks and troughs in the economy and are better able to build a client base that is incredibly loyal.
