Law firms need to make decisions quickly, but they also need to ensure that their partners are involved in the decision-making process. Nick Jarrett-Kerr writes on the subtle difference between facilitation and negotiation
When you think you have pushed a decision through in a law firm, how do you stop that decision being undermined or ignored by the partners afterwards? In an environment where speed and flexibility are critical, it is clear that some decisions can no longer be channelled laboriously through partners’ meetings. Decisions on issues such as staffing levels, pricing and infrastructure resources have to be made swiftly and efficiently.
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