Document Management: A uniform approach
Dave Cunningham looks at how firms can make sure employees are retaining their documents in the correct manner
As a business process, the ‘production of documents’ easily overshadows the typical processes under scrutiny at a law firm such as billing, conflicts or new matter opening. It affects all lawyers, clients and key financial ratios such as the leverage of secretaries. Despite the importance and prevalence of the document production process, it is not well understood and often unnecessarily inefficient.
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