The justice system in England and Wales is on the brink of a huge surge in modernisation. Yeah, right, we have heard it all before. Soon there will be cyber-courts, virtual hearings and electronic disclo-sure; video conferencing will become the de facto standard for dispute resolution both in and out of the courts and a brave new litigation support services industry will soon be booming. For quite some time, large commercial interests and enthusiastic individuals have valiantly attempted to wish this scenario into being by sheer force of will.

But something has changed. No, really, it has. Once again, large corporate interests are looking hopefully at this jurisdiction and once again we have encouraging noises from government. But what we have not seen before is the UK’s top litigation support practitioners clubbing together in a tightly focused common interest group and driving the whole thing forward.