Law is a knowledge-based profession. Knowledge management (KM) – the leveraging of your organisation’s collective wisdom by creating systems and processes to support and facilitate the identification, capture, dissemination and use of your organisation’s knowledge to meet your business objectives – should be key to your practice and business.

However, for many lawyers, KM remains a narrow theoretical concept. Regardless of where you practise, KM is about understanding what knowledge you use in your practice and in your business and how you can leverage that knowledge to achieve your business objectives.