Legal IT reports
October 08, 2003 at 08:03 PM
1 minute read
The original version of this story was published on Legalweek
Outcom, a provider of outsourced telephone operator services for law firms, has set up a ‘contact centre’ in Chennai, India.
The company claims law firms taking advantage of India’s cheap skilled labour to outsource their phone answering and messaging functions can reduce their telephony staffing costs by 35%.
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