Too many law firms have made expensive mistakes in the past when it comes to technology solutions but they can no longer haphazardly offer clients IT solutions, says Derek Southall
October 08, 2003 at 08:03 PM
1 minute read
The original version of this story was published on Legalweek
The past 12 months has seen a quiet revolution.
Clients are now using their own systems rather than those of panel firms. The expression ‘client is king’ is somewhat belatedly understood by legal IT departments. Expensive mistakes have been made but firms have now realised they need to listen to clients.
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