Practice what you preach
September 03, 2003 at 08:03 PM
1 minute read
The original version of this story was published on Legalweek
A cautionary tale for CRM vendors: there is little excuse for other IT suppliers to target law firms to whom they have already sold their latest product; but when you are selling software that (allegedly) has the power to revolutionise client relationships, it is worse than embarrassing.
In fact, one IT director thinks it is inexcusable.
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