Involving all members of the Cobbetts team in the selection and design of digital dictation
When considering digital dictation in a firm the size of Cobbetts it is imperative to involve the secretaries in the selection and design of the system. The secretaries will experience most change and realise most of the benefits. Because of the way the system works, fee earners and partners do not have to change their working practises at all if they do not want to. However, typically, they do make some changes because they wish to benefit as well.
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