Once upon a time I simply controlled the finance of the firm and no-one from the outside world paid me much attention. Now I control the IT budget and suddenly every man and his dog is my friend. Forgive me if you are a genuine person trying to earn an honest living in sales, but to me you are public enemy number one.

It is not unusual to receive 10 sales calls in a day – all wanting just five minutes of my time. So even if they meant it, that is four hours and 10 minutes a week on sales calls. But they do not mean it, nor do the “We only need 15 minutes to do this survey” people.