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Undeniably, knowledge management (KM) is one of the buzz phrases within the Legal IT arena today. Despite the prolific nature of KM seminars and literature, proportionally few firms have committed to a stand-alone KM system. To address this issue, and to explore Legal IT professionals’ vision for KM, Tikit co-sponsored a recent survey “Knowledge Management: An In-Depth Look into KM’s Current Use and Future Trends in the Legal Profession”. This survey was conducted by PricewaterhouseCoopers’ legal research centre, and published by the University of Florida’s Legal Technology Institute. More than 300 firms participated, both in the US and the UK, aiming to answer the question of what is holding back the majority of firms from investing in a KM system. The findings suggested three key areas of concern.

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