The recent survey by Legal IT in conjunction with PA Consulting Group into the use of IT in law firms has highlighted the fact that many firms are considering updating their administrative systems, continuing to try to deliver benefit from knowledge management and enhancing their collaboration capabilities to help their people operate more effectively inside and outside the firm.

This opens up the opportunity for a change in achieving full benefits from IT – by focusing on external and value-adding opportunities, which can build on the internal facilities already provided.