Target the benefits
Firms must set out clear ideas of what they wish to achieve from their IT systems and make sure those using them know the objectives or it could prove to be an opportunity missed, writes Chris Wakerley
To gain the most from their IT systems, law firms must first understand that achieving both ‘value for money’ and performance improvement involves more than just delivering a new application or system to specification. In fact, law firms need to actively manage the value component of a project to deliver real performance and involve people, process and technology.
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