A good deal all round
A great deal of money has been invested in law firms' IT capabilities but it has not always been well spent. The emphasis should be on clients' wants and needs rather than the latest technology, writes Steve Blundell
One by one, they rose to make their pitches to the IT steering committee. As the day wore on, business cases were presented for more than 20 IT projects. Each was framed in terms of the tremendous savings and benefits it would provide for the firm. One sceptical attendee listened closely and entered a series of figures into a calculator. Totting up the promised benefits of each proposal, he announced, “If we signed off on all of these, we would be able to cut staff by 110%.”
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