Unsolicited e-mails are more than a nuisance - they cost business time and money, and can put network providers' relations with their customers at risk.
December 16, 2002 at 07:03 PM
1 minute read
The original version of this story was published on Legalweek
Spam e-mails, or unsolicited commercial e-mails (UCEs) to give them their formal title, are on the increase. A recent survey conducted by Messagelabs showed 12.5% of UK e-mails and 33% of US e-mails were UCEs.
At best, spam is merely an annoyance for the user. It clogs up in-boxes, and users have to take time to download and delete it. However, when the amount of time employees waste sorting through spam is taken into account, it is easy to see that spam costs businesses money.
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