Clients are increasingly astute purchasers of legal services, putting pressure on lawyers and their support teams to deliver timely, accurate and cost effective solutions that stand up in an ever more competitive market. It is not unusual for clients to set service level agreements for their law firms to monitor the evidence of the quality of law they buy.
To match these client demands IT now occupies a pivotal position in the life and future of every law firm. In comparison with similar sized businesses in the commercial world, systems within practices are complex and varied. Partnerships by their very nature bring a unique level of pressure and service expectation that have to be supported and anticipated by their internal IT teams.
