The trouble with crisis management is that crises are, by their nature, unpredictable. But that does not mean that you should not plan for them, agreed a high-level panel of corporate counsel at the latest Martindale-Hubbell Counsel to Counsel roundtable, which took place in London.
One panel member described how their company has devised a sophisticated crisis management strategy. Not because the company was unusually foresighted, but because over the years it had faced a procession of crises – forcing it to develop well-honed response procedures.
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