Time to take IT seriously
Law firms will find the competition tough in the future without some careful IT planning, write Elliot Rose and Victoria Barker of PA Consulting
Professional services firms have been able to thrive in almost any market condition. They have been consistently successful for several decades without needing to re-examine their basic operating model. Over recent years gradual yet inexorable change in client expectations and the business environment means that more of the same is no longer enough. Law firms will need to use IT more effectively in order to remain competitive. To do this, they will need to ensure that all their information systems function as an integrated whole, and are available to staff, clients and business partners.
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