Does the following scenario sound familiar? You have an enormous amount of data that needs putting into some sort of coherent order. Your external website and internal intranet contain vast amounts of documents and offer links to further information sources, all containing yet more data.
There are thousands of users – company employees and journalists as well as external browsers – searching for thousands of different documents and you have the unenviable job of making all of this information available to them in an efficient manner. Too much data, too little data or inaccurate data are all potential problems to a user.
