The best web-enabled solutions are ones that can deliver the firm’s website, intranet and client extranet facilities as one integrated solution. The cost advantage and competitive advantages are enormous yet, surprisingly, the majority of law firms and chambers have not adopted this unified approach.
A key driver for this fragmented approach is that each of these projects are ‘owned’ and funded by the different business areas within the firm. For example, marketing funds the website and IT/IS funds the intranet.
