Who needs to be online? According to the Legal Research Group’s (LRG’s) report, Online Trends In The Legal Profession, 80% of clients expect their lawyers to have e-mail in the same way as they might expect them to have a telephone line installed. And one-third of clients would look for another lawyer if their firm cannot manage to put a website together.
The centrepiece of the report was the creation of league tables of law firms’ websites. The LRG asked 50 buyers of legal services – from companies with more than 1,000 employees (28% of the sample) to those with fewer than 10 (15%) – what they thought made a good legal website.
