Over the past few years, to support my consulting work, I have developed a variety of models to help senior managers plan more confidently and decisively in relation to IT. One model that most lawyers have seemed strongly sympathetic with is called ‘the grid’.

My main aim in publishing the grid is to help explain and clarify the complex and often confusing relationships between the related concepts of IT, information, and knowledge. I also intend that the grid should bring sharply into focus the differences between the use of IT, information and knowledge within an organisation as opposed to its exploitation beyond.