You finally got some face-time: a coveted meeting with the general counsel of a company you’re dying to reel in as a client. But before you start fantasizing about the fees heading your way and that second home in Tuscany or St Tropez, are you sure you know how to impress the client at that first meeting?

There’s no shortage of advice about wining, dining, golfing, and schmoozing your way to a client’s heart. A lot of that comes from career coaches or lawyers at firms. But what do real live clients have to say?