32. Underused Functionality Isn’t Innovation
Innovation Series, Part 2
A firm can invest in the best and most brilliant legal innovation, but if they can't get it into the attorney workstream and operating effectively, then it won't realize value.
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33. Is Your Law Firm Ready for Innovation?
2. Providing Value to Your Client
Innovation Series, Part 3
To adopt a meaningful innovation, which elevates client service, a law firm must be more than willing, they also have to be ready. Culturally, structurally and institutionally. -
34. Law Firms Use All the Wrong Metrics to Define Success
2. Providing Value to Your Client
There isn't a client anywhere who allocates work based on “revenue per lawyer” or “profit per equity partner.” These things may be the results of good performance — but they don't define performance. Even so, these metrics are firmly established as the tools which law firms use to judge their own success.
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