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Clients want communications with them to be lean — think of it as being inclusive not intrusive. Remember the keys to lean communications: Keep it relevant, direct, and concise. Make a relevant point, get directly to it and keep it concise. Write little (brief, only when necessary, key points first) and write small (no hyperbole). Below are some suggestions from in-house counsel on how to be lean in communications with them, and what it takes to develop a relationship with them.

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