13. Outside Counsel Should Provide Guidance that Achieves Client Desired Outcomes

Lean manufacturing principles in combination with Strategic Management's four stages provide the framework for efficiently running a legal project from its inception to its completion.

“Joint project plans, creative problem solving sessions, clear performance management, and accountability enables the right work to be done by the right people at the right time.” – Mohammed Ajaz, Global Head of Legal Operational Excellence, National Grid, UK 

The genesis of Lean Law was inspired by automakers, borrowing their methods and applying them to the practice of law. This is the foundation for the Lean Law Program. But if anything can be learned from working with automakers, it was that correct sequencing of activities is of critical importance. If you put the leather trim in the car before the wiring harness, the process takes longer and you might damage the leather. The same tool can be used to torque up the wipers and the steering wheel bolt, but always in the right order. The importance of sequencing in legal practice seemed equally obvious.

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