Clary Fitzpatrick was raising four grandchildren, caring for her bedridden daughter and facing the prospect that all of them could soon be on the street.

The 69-year-old retiree from Lauder­dale Lakes, Fla., had spent so much on medical expenses for her daughter that she fell two months behind on her rent. Fitzpatrick received an eviction letter last October. “I was passing by the legal aid building all the time,” Fitzpatrick said. “But I was too ashamed to go in and say, ‘Hey, I might be put out.’ ”