The relationship between law firms and their clients is rapidly evolving as clients place greater pressure on firms to not just innovate on tech, but also better define the premium value they bring, legal professionals have said.

At a conference focusing on the future of legal services—hosted by New York-based legal service provider Buying Legal Council and held at CMS’ London HQ last week—lawyers and legal ops professionals spoke at various panels about the development of the law firm-client relationship, and tech’s role in shaping it.