The billable hour is synonymous with the legal profession and, despite predictions of its demise, it remains dominant. Why change a successful model? And for all the general counsel who complain about it, are they doing enough to encourage and support alternative pricing models?Dana Denis-Smith, CEO of Obelisk Support
Yet, the billable hour is at the root of many of the problems we have identified with law firm culture in our latest report Legal Reset, informed by leading voices across the law. It is clearly evident that the billable hour is still the driving force behind detrimental law firm culture.