The current lockdown in the UK to manage the spread of Covid-19 has certainly forced the legal profession to work in a different way, and on the whole it has adapted smoothly. Remote working hasn’t come without its challenges and ensuring the same level of service for clients has been a difficult task for some lawyers without face-to-face contact.
‘Soft skills’ are absolutely crucial when adapting to remote working: i.e. broadly, the ability to recognise and understand your emotions as well as others, and manage them properly so you can communicate well, empathise, problem-solve and de-stress a situation or calm a conflict.
