Microsoft’s CPA deal reboots debate over outsourcing

When a law firm does it, heads are turned – but when a company does it, people really sit up and take notice. Microsoft’s decision to follow in the footsteps of the likes of Rio Tinto by outsourcing a chunk of its in-house legal work to CPA Global’s offshore operation in Delhi has added further momentum to one of the most talked-about trends of the last few years.