When it comes to reacting to a crisis, silence most definitely is not golden. If a company remains tight-lipped in the face of a reputation-threatening incident, the news-hungry media will fill in the gaps with speculation. The only conceivably worse scenario, a Legal Week roundtable on crisis management agreed, would be to field a lawyer in front of the cameras armed with opaque, legalistic responses to the questions.
The session, which featured an array of senior in-house counsel, was conducted in association with Richards Butler.
