In an increasingly litigious age, corporations and other organisations can consider themselves fortunate if they avoid the threat or reality of a large headline-grabbing claim. Such claims are increasingly fought out in the full glare of publicity. The bigger the claim, the more news-worthy it may appear, particularly if it can be described as threatening the very existence of your organisation.
But newspaper coverage will rarely reflect the true merits of a claim and often the news becomes more about the handling and life of the claim than the original dispute – most people would agree that without the shredding of documents, Arthur Andersen would still be here.
