No-one likes a smart arse. And very few people like lawyers. Smart-arsed lawyers are also particularly unpopular, so The Diary applauds all attempts on the part of veteran lawyers not to forget that a real world still exists outside of the law.

So it was with great joy that The Diary learned of the policy at Marks & Spencer to make all employees at its head office, including its 10-strong legal team, spend at least one day over Christmas mingling with the shelf-stacking staff and generally getting onto the shop floor.