Legal IT writes.
March 10, 2004 at 07:03 PM
1 minute read
The original version of this story was published on Legalweek
In a fit of temporary insanity, I decided to take a peek under the bonnet of our CRM project.
Every firm has to have one these days, especially those who don’t even know what CRM means. Like us. We were six months into our ‘Competitor Research & Monitoring’ initiative before it was pointed out that planting lawyers as spies in other firms is less than ethical.
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