Last year’s Legal IT survey, Benchmarking Technology in the Global Economy, carried out by PA Consulting, revealed just what a gap existed between the management of law firms and their technology departments.
The results of the research, which surveyed both IT directors and their managing partners in the top 100 firms, revealed a mismatch between the strategic direction of IT and the business. Not only is the business vision of the firm badly communicated to the staff, there are generally no firm-wide processes or technology to support the business objectives.
