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Using AI to Detect Insurance Fraud

"With AI being used to detect fraud, it is essential to place a premium on transparency and data protection to avoid legal issues," says Kayla McCallum of Swift Currie.

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Kayla McCallum, associate attorney in Swift, Currie, McGhee & Hiers Atlanta office. Courtesy photo

AI, or artificial intelligence, has been making waves in the news lately with claims of passing major exams like the Law School Admission Test (LSAT) and the Medical College Admission Test (MCAT). But did you know the insurance industry was one of the first to jump on the AI bandwagon? This article will explore how insurers currently employ AI to uncover fraudulent claims, the benefits of utilizing this technology, the potential risks and best practices when using AI.

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