Eye on the Experts

Examining the Risks and Rewards of ChatGPT for the Insurance Industry

Artificial intelligence has the ability to sort through and synthesize vast amounts of data, but with that benefit come increased risks for users and their insurers.

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You’d basically have to be living under a rock without internet access to not have heard about OpenAI’s new large language model, ChatGPT, which has the human-like ability to “chat” with customers and others and this podcast discusses some of the ways it can use artificial intelligence to search, review and summarize large amounts of data.

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