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The Maryland Insurance Administration has issued Bulletin 21-08 to all Property and Casualty Insurers and Producers to address delays with by the United States Postal Service with the delivery of the mail.

The Insurance Administration noted that it had received several consumer complaints and inquiries regarding premium bills and payments that are not being delivered within customary time frames. The Administration called out one example in particular in which the policyholder mailed payment eight days prior to the premium due date, but the letter was not received by the insurer for three weeks, resulting in a policy lapse and claim denial. This case was resolved in favor of the policyholder.

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