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Corporate counsel must be more than simply attuned with company systems, but be experts in them. They can help enable systems across organizations and ensure these systems are integrated, updated, and refined. They’re well positioned to mobilize these business processes because they serve in a variety of functions touching many groups. Since systems help establish a degree of uniformity and more potential certainty in outcomes/management of risk, they also have great incentive to do so to be successful in their roles. Technology, sometimes seen as a foe, can also be a major ally in gathering and connecting data, which equates to more control — and restful nights for corporate counsel.

Inarguably, Jack Welch propelled General Electric to new levels of success during his tenure as CEO. Welch leveraged processes to create this success. He also tried to create what he called a “boundaryless organization.” Welch knew free-flowing communications and supporting processes would accelerate opportunity and growth, and he also had the foresight to understand the ever-increasing importance in the evolving corporate world. In an article in the Harvard Business Review, Ron Ashkenas, consultant and author, argued Welch was one of the first to appreciate how technology and globalization would have an enormous impact on how businesses function. Welch realized that in order to succeed, companies would need to collaborate and share information on a scale and scope never imagined before. He knew today was coming — a day in which businesses span the globe connected by a web of technology with the ever-pressing need to gather more and better data, create actionable business intelligence, and drive and monitor results.

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