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“Same as the old normal,” that is, if you’re a client, not a law firm. Within the legal industry, surviving the recent economy has demanded broad, fundamental changes, and I agree with analysts who say the industry has been permanently transformed, whether or not the down-economy is the root cause. However, one might easily argue that the new operating paradigm of the legal industry is merely aligned with the practices and drivers that have characterized its client base for decades — their “old normal” is our “new normal.”

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