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Let’s be frank: most in-house counsel do not want to own records management. From my experience, most counsel have been brought to the records management table through sheer necessity, having recently suffered from a huge e-discovery bill due to massive information over-retention or because of a failed audit. Likewise, legal departments eschew owning anything but the smallest part of a records program such as policy development. They’d rather pass the execution, program ownership and, most importantly, the resultant headcount burden to another department. “Hey, once we publish a policy let’s get IT to own this!”

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