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When sending emails, it is best to assume that there is no such thing as “private” email—even if you work for the Central Intelligence Agency (CIA). Just ask former CIA Director General David Petraeus. Or executives at Apple Inc., which won a huge patent verdict against Samsung Electronics Co. Ltd., in large part because of Samsung executives’ internal emails that contained troublesome admissions. It was a costly lesson for Samsung, and it underscores the importance of educating employees about the risks of including sensitive information in emails.

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