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Managers, team leaders and frontline supervisors today face an incredible number of challenges, including reorganization problems, competition on an international basis and the infusion of technology and attendant changes that follow. Coupled with these challenges is a network of complex employment and labor laws that govern conduct in the workplace. As a result, incidents of employment litigation are rising. In the 2011 fiscal year, the Equal Employment Opportunity Commission received a record number of charges (99,947), the highest number in its 46-year history.

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