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In the first installment of this series, I touched upon the soft cost recovery issues law firms are facing in today’s economy and the resulting decline in revenue stream due primarily to the lack of trust in the validity of these charges. In part two, I discussed developing a clear, defensible policy concerning the recovery of these costs based upon the workflow of today’s law firms. In this final segment, I will review implementing an alternative methodology that builds mutual trust and also allows the firms you work with to recover legitimate costs.

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