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Disinterested. Indecisive. Resisting to move forward.

These are just some of the symptoms indicating that an employee might be overwhelmed and in the grip of an emotional toll caused by going through rough times.

Great leaders accept that it benefits everyone when they role model a positive mindset given that workplace emotions flow from a more socially dominant person to the less. Recognising the power of their leadership behaviours as the cause of follower emotions, they develop a habit of reflecting and adjusting their own unhelpful reactions first. However, even for transformational leaders, how they manage their emotions is only half of the story in the leader-follower emotional exchange.

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