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Expert Bio

Primary Area of Expertise

Property Management

Expert Witness Profile

Certified Property Management with 35+ years of hands-on experience in real estate property management and maintenance of all property types, including: commercial, residential, multifamily, condominium, senior housing, student housing, office, retail, industrial, and mixed use. Areas of expertise include: policies and procedures, facilities maintenance, slip, trip and fall, snow & ice management, negligence, safety, security, premises liability, wrongful death, personal injury, best practices, lease interpretation. Former director of management company with 7,000+ residential units and over 1 million square feet commercial space now providing consulting services to clients.

Pountain has been active in the national governance of the Institute of Real Estate Management (IREM) for over twenty years, having chaired the Ethics Committee and the Instructor Advisory Board, as well as having been a Regional Vice President. IREM provides Pountain with a nationwide network of colleagues and property management industry resources. Ms. Pountain is also a member of the Best Practices Committee for the Snow and Ice Management Association (SIMA).

Education & Licenses

Certified Property Manager
Certified Occupancy Specialist
Licensed Real Estate Broker, State of Wisconsin
Member, National Association of Realtors (NAR®)