Welcome to Southeast Takeaways, a weekly look at news of the legal profession that will highlight important developments to help you manage your firms, grow your practices and serve your clients better. We’ll bring you the most vital information from around ALM, but we’d love to hear from you too. I’m Everett Catts, and you can reach me at [email protected].

From coast to coast, client expectations remain a key issue for both law firms and in-house legal departments.